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Creating and Verifying Your Account

This article will guide you through the steps to create your account and verify your information in order to place your first trade.

Getting Started with Moon

Before you can start trading on Moon, there are a few steps you’ll need to complete.

1. Register Your Moon Account

To create an account, you must reside in a country or region where Moon is available and supported.

During registration, you’ll be asked to provide:

  • Your email address

  • A secure password

  • Basic account information

Once your account has been created, you can continue with the next steps.

2. Verify Your Email Address

After registering, you’ll need to verify your email address before accessing certain platform features.

To verify your email:

  1. Check your inbox for the verification email from Moon

  2. Open the email, copy the verification code and paste it within the modal on Moon

If you do not receive the email, check your spam or junk folder before requesting a new one.

3. Complete Identity Verification (KYC)

To make a deposit on Moon, you must complete the Know Your Customer (KYC) process.

This may require:

  • A valid government-issued ID (front and back)

  • Proof of address

Please note:

  • KYC must be submitted before you can make a deposit

  • KYC approval is required before you can withdraw funds from your account

Verification times may vary depending on demand and document quality.

4. Make Your First Deposit

Once your email has been verified and KYC has been submitted, you can make your first deposit.

At this time, Moon only supports cryptocurrency deposits.

To deposit crypto:

  1. Navigate to the Wallet or Deposit section

  2. Select the cryptocurrency you wish to deposit

  3. Copy your deposit address

  4. Send funds from your external wallet to the provided address

Always ensure you are sending the correct asset to the correct network.

What’s Next?

After your deposit has been successfully received, you’ll be ready to place your first trade on Moon.

For step-by-step trading instructions, please refer to our separate guide:
How to Place Your First Trade

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